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prim34361:”No license available for a new user. Please contact your administrator.”

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Solution ID: prim34361
"No license available for a new user. Please contact your administrator."
Status: Reviewed
Version(s): 4.0, 4.1, 5.0



Problem: “No license available for a new user.  Please contact your administrator.”  when attempting to add a new user in Methodology Management Admin/Users window.

Fix: Determine the total number of named user licenses available.  This can be identified by viewing the license file. 

Click on Help/About Primavera then click on the System tab.  Scroll down to the License section.  The number in parenthesis indicates the number of named users licenses available for Methodology Management.



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